Certificate in Understanding Emotional Intelligence 

  • Author: JTS Training
  • Level: Beginner
  • Study time: 1.5 hours
  • Study Method: Online, self paced
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Course Overview

Can you identify your emotions and understand why they’re happening? What about the emotions of others? Are you skilled at spotting and responding to their cues?

Those with high emotional intelligence readily recognise their feelings, manage their reactions, and build positive interactions with others. A skill that leads to success inside and outside the office, emotional intelligence is well worth refining.

In this course, you’ll first unpack what emotional intelligence is. Then you’ll learn to boost your emotional intelligence skills by strengthening your personal and social competence. 

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What will I learn through this course?

What is emotional intelligence

Increasing self-motivation

Improving self-awareness

Developing empathy

Boosting self-regulation

Enhancing social skills

Invest in yourself
You deserve it

Continuing Professional Development (CPD) will help enhance your career and strengthen your CV to help you gain a future role. Improving and validating your skills adds value to the organisation you work for.

Whether you are starting out in your career, changing careers, or increasing your skills and knowledge in your current career, you are investing in yourself because you understand the importance of you!

Patrick Jones - Course author